Shipping policy

LAST UPDATED: September 22, 2026

OVERVIEW

This Shipping Policy explains how techtemp delivers its products and services to you. All products sold by techtemp are digital only. We do not sell, ship, or deliver any physical goods. There is no shipping, packaging, courier, tracking number, or physical return process of any kind.

The term "shipping" is used on this page for convenience and to comply with standard e-commerce policy naming conventions. It refers solely to the electronic delivery of digital products and subscription access.

This policy should be read together with our Terms of Sale, Terms of Service, Return and Refund Policy, and Privacy Policy.

DIGITAL DELIVERY

All products and services offered by techtemp are digital only. This includes all subscription plans (Core, Stack, System, and Architect) and all Notion templates delivered through those plans. No physical items are ever shipped to you.

Upon successful payment, your subscription access and digital products are delivered electronically by email to the email address you provided at checkout. Delivery is immediate and automatic.

DELIVERY METHOD

Your digital products are delivered by email. The email you receive after purchase contains:

  • A confirmation of your subscription plan and order details.
  • Instructions on how to access your Notion templates.
  • Links or access details to duplicate the templates into your own Notion workspace.
  • Support contact information if you need help.

We do not use couriers, postal services, or any physical delivery method. There are no shipping carriers involved in any techtemp transaction.

DELIVERY TIMEFRAME

Delivery is instant upon successful payment. In rare cases, there may be a short processing delay due to technical issues. If you do not receive your access email within 30 minutes of purchase, please follow the troubleshooting steps below.

DIGITAL DELIVERY RATES

There are no delivery fees. All digital delivery is included in the price of your subscription. You will never be charged shipping, handling, courier, or packaging fees because no physical goods are involved.

ORDER PROCESSING

Orders are processed immediately after payment confirmation. Because all products are digital, there is no warehouse, no packing, and no dispatch stage. Your order is fulfilled the moment your payment is approved and your access email is sent.

ORDER CONFIRMATION AND ACCESS

You will receive an order confirmation email immediately after purchase. This email serves as your confirmation of purchase and contains your access details. There is no separate shipment confirmation email because there is no shipment. The access email itself is your delivery confirmation.

If you have not received your order confirmation or access email, please check your spam, junk, and promotions folders first. If you still cannot find it, contact us at service@techtemp.store or call +33 6 74 83 72 74 with your order number and the email address used at checkout.

TROUBLESHOOTING DELIVERY ISSUES

If you have not received your access email, please try the following steps:

  • Check your spam, junk, and promotions folders.
  • Ensure the email address you provided at checkout is correct and active.
  • Add service@techtemp.store to your safe sender list or contacts.
  • Search your inbox for "techtemp" or "access" or "your templates".
  • If you still cannot find the email, contact us at service@techtemp.store or call +33 6 74 83 72 74.

We will resolve any delivery issue as quickly as possible, usually within 5 business days.

DIGITAL PRODUCTS AND SUBSCRIPTION ACCESS

Your subscription grants you access to a library of Notion templates according to the plan you selected. Access is ongoing for the duration of your active subscription. You may duplicate templates into your own Notion workspace as described in your access email.

If you cancel your subscription, you will continue to have access until the end of your current billing period. After that, access to the template library ends. Templates you have already duplicated into your own Notion workspace remain in your workspace, subject to the license terms of your plan.

INTERNATIONAL DELIVERY

Because all products are digital and delivered by email, there are no geographic restrictions on delivery. Customers in the United States, Canada, Australia, France, and anywhere else in the world receive the same instant email delivery. There are no customs, duties, or import charges because no physical goods cross any border.

CUSTOMS, DUTIES, AND TAXES

There are no customs, duties, or import charges on any techtemp order because all products are digital and delivered electronically. Any applicable taxes are handled at checkout according to your billing location and applicable law.

DAMAGED OR MISSING ITEMS

Because all products are digital, there are no damaged or missing physical items. If your access email does not arrive or the access link does not work, that is a delivery issue, not a damage issue. Please contact us at service@techtemp.store or call +33 6 74 83 72 74 and we will resolve it.

CANCELLATIONS

You may cancel your subscription at any time. Cancellation stops future billing. You will continue to have access until the end of your current billing period. We do not provide partial refunds for unused portions of a billing period. For full details, please see our Return and Refund Policy.

DIGITAL CONTENT WITHDRAWAL RIGHT AND ONLINE DISPUTE RESOLUTION

If you are a consumer located in the European Union or France, you generally have a 14-day right of withdrawal for distance contracts. However, because all techtemp products are digital content delivered immediately by email, you expressly consent to immediate performance at checkout and acknowledge that you lose your 14-day withdrawal right once access is granted. This waiver is collected at checkout.

For consumer disputes that we cannot resolve directly, you may use the European Commission's Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr.

CHANGES TO THIS POLICY

We may update this Shipping Policy from time to time. The "LAST UPDATED" date at the top indicates when it was last revised. Your continued use of our services constitutes acceptance of the updated policy.

CONTACT

For any delivery-related questions, please contact:

Marie Hélène BAYO
techtemp
Individual (sole proprietor)
26 Rue du Port à Belleau
Briare, 45250
France
Email: service@techtemp.store
Phone: +33 6 74 83 72 74