Refund policy

LAST UPDATED: September 22, 2026

1. Overview

This Return and Refund Policy explains how refunds, cancellations, and withdrawal rights work for digital products and subscription services purchased from techtemp, operated by Marie Hélène BAYO, located at 26 Rue du Port à Belleau, Briare, 45250, France.

All products sold by techtemp are digital only. They are delivered electronically by email immediately after purchase. There is no physical shipping, no packaging, and no physical return process. This policy should be read together with our Terms of Sale, Terms of Service, and Privacy Policy.

2. Digital Products and Instant Access

When you purchase a subscription plan from techtemp, you receive instant access to a library of Notion templates. Access is delivered by email to the address you provide at checkout. Because the product is digital and delivered immediately, you are receiving the full benefit of the purchase at the moment of checkout.

3. EU and French Consumer Withdrawal Right

If you are a consumer located in the European Union or France, you generally have a 14-day right of withdrawal for distance contracts. However, under Article L. 221-28 of the French Consumer Code and applicable EU law, this right does not apply to digital content supplied on a tangible medium or digital content not supplied on a tangible medium if performance has begun with your prior express consent and your acknowledgment that you thereby lose your right of withdrawal.

By completing your purchase and accessing the digital content immediately, you expressly consent to immediate performance and acknowledge that you lose your 14-day withdrawal right. This consent is collected at checkout.

4. Subscription Cancellation

You may cancel your subscription at any time. Cancellation stops future billing. You will continue to have access to your plan until the end of your current billing period. We do not provide partial refunds for unused portions of a billing period.

To cancel, please contact us at service@techtemp.store or use the cancellation option in your account if available.

5. Refund Eligibility

Because all products are digital and delivered instantly, refunds are generally not available after access has been granted. However, we may consider refunds on a case-by-case basis in the following situations:

  • You were charged twice for the same subscription period due to a technical error.
  • You did not receive access to the digital products after purchase and we are unable to resolve the delivery issue.
  • There is a verified technical fault with the product that we cannot fix within a reasonable time.

6. How to Request a Refund

To request a refund, contact us at service@techtemp.store or call +33 6 74 83 72 74 within 14 days of the charge. Please include your order number, the email address used for purchase, and a clear description of the issue. We will review your request and respond within 5 business days.

7. Chargebacks

If you initiate a chargeback without first contacting us, we reserve the right to suspend your access to the digital products and subscription services while the dispute is investigated. We encourage you to contact us first so we can resolve the issue directly.

8. Changes to This Policy

We may update this Return and Refund Policy from time to time. The “LAST UPDATED” date at the top of this page indicates when the policy was last revised. Your continued use of our services after any change constitutes acceptance of the updated policy.

9. Contact

If you have any questions about this Return and Refund Policy, please contact:

Marie Hélène BAYO
techtemp
26 Rue du Port à Belleau
Briare, 45250
France
Email: service@techtemp.store
Phone: +33 6 74 83 72 74